Frequently Asked Questions

How long does my order take to ship?

Orders typically ship within 1-2 Business days. You can track your package from production to delivery through the tracking number provided. Feel free to reach out with any additional questions! We are here to help.

Do you offer international shipping? 

At this time, Ferrante Leather Co. ships exclusively within the United States. This allows me to maintain reliable delivery times, consistent shipping costs, and the level of care each handcrafted piece deserves from my workshop to your door.

Do you offer a warranty? 

Yes, all of our products are backed by a lifetime warranty. If an issue arises due to workmanship, we will happily repair or replace the item. Customer covers shipping costs.

What is your return policy? 

As each piece is carefully crafted and made to order, we do not accept returns. If there is an issue with your order, reach out! We are happy to assist. Our products are made to last a lifetime. If you outlive your goods, let us know. Quality is our top priority.

If you don’t see your question here, feel free to reach out.